Some mistakes are made by cleaning companies when it comes to quality control. Those mistakes are solved by making employees aware of expectations, keeping track with quality control and also inspecting software. You cannot define many things and one of those things is quality. Quality work and quality products give the final say even if janitors might have done a great job of cleaning mirrors or buying good vacuum equipment. How the term quality means is not known by many people, and they are the ones who should read this article. You will learn how to regulate quality in your cleaning company when you continue reading this article.
The quality standards for products and services are maintained by an established program which is the one that is called quality control. A quality control system should include several items according to consultants and management services. Some of those items that should be included are like inspection plans, reporting requirements, work expectations, and also key performance indicators. High quality services and products are the ones that are offered to clients by all the cleaning companies when they are hired. There is a difference in the way that quality is measured, checked and enforced because of some mistakes. I will discuss some quality control mistakes that cleaning companies make and how to fix them in this article.
Criticizing more than educating is one of the quality control mistakes that cleaning companies make. The negative trends or issues are the ones you need to address with your janitors before quality control mistakes are criticized. You should not use negative results to belittle or embarrass an employee after you have gathered feedback from the inspection scores. If you would like to identify and validate the positive cleaning outcomes you should use quality inspection process. You should focus on the most prevalent and critical deficiencies after you have finished that. You should remind your staff of the expectations set in your quality control program if the problem keep occurring.
The other quality control mistake that cleaning companies make is when the employees are not aware of expectations. Only a few employees around the globe would say they know what their managers expect from them and this has been proven through research also. If you haven’t educated your employees about your expectations, you should schedule a time to meet your cleaning staffs. You should use the time to discuss your quality control program with them. When you meet your cleaning employees, you should explain to them the level of quality you expect from all of them, their responsibilities, and also when you will follow up. Instead of using quality control software, you should use pens and papers to avoid making quality control mistakes.